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Line profile increase
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Line profile increase
07-12-2015 2:11 PM
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Hi,
Just wondering I've just upgraded from Fibre unlimited to fibre extra and it mentioned that the change would take effect on the next billing cycle.
Is it possible to have one of the Plusnet staff manually increase my line profile now as I'm eager to have this changed.
Thanks in advance
Just wondering I've just upgraded from Fibre unlimited to fibre extra and it mentioned that the change would take effect on the next billing cycle.
Is it possible to have one of the Plusnet staff manually increase my line profile now as I'm eager to have this changed.
Thanks in advance
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Re: Line profile increase
07-12-2015 3:31 PM
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You could try logging onto your router, and Diisconnect for a few minutes, then Connect again, then see if your line speed has increased.
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Re: Line profile increase
07-12-2015 3:56 PM
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I've not tried this however I have unplugged the router and modem from a power source for a few minutes and reconnected and found no difference.
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Re: Line profile increase
07-12-2015 4:06 PM
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Re: Line profile increase
07-12-2015 4:08 PM
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Okay so this will take effect on 18.12.15 when my bill is produced?
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Re: Line profile increase
07-12-2015 4:20 PM
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Message 6 of 6
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