cancel
Showing results for 
Search instead for 
Did you mean: 

Line profile in portal

paulockenden
Newbie
Posts: 3
Registered: ‎31-07-2015

Line profile in portal

Am I going mad? I'm sure there was an option somewhere in the portal which showed the current line profile.
Can't find it now...
Is it me, or has it gone walkies?
Thanks,
P.
7 REPLIES 7
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Line profile in portal

see my sig
paulockenden
Newbie
Posts: 3
Registered: ‎31-07-2015

Re: Line profile in portal

Thanks - that works.
Is it in the portal somewhere, or has the option been removed?
All I really want to know is whether I'm going mad or going blind!!!!
P.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Line profile in portal

It's not there any more bud do just shout up if you need us to find it out for you (but not too often please Smiley )
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Line profile in portal

or just bookmark it  Grin
paulockenden
Newbie
Posts: 3
Registered: ‎31-07-2015

Re: Line profile in portal

Why did you remove it Adam? Seems like a useful thing to have in the Portal....
P.
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Line profile in portal

The official excuse was that it "was confusing the users". There is a massive thread in Feedback about this.
I think it was to stop people complaining about slow speeds but that is just my opinion.
Ex - Plusnet Customer (2009 - 2023) now with BT
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Line profile in portal

Quote
I think it was to stop people complaining about slow speeds but that is just my opinion.

That's definitely not the case, the thread you mention explains it best:
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team