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Line profile after house move

Dabbler
Posts: 23
Registered: ‎10-05-2013

Line profile after house move

I have recently moved house and had our fibre service activated (no engineer visit required to the property). Our estimated speed was 72 Mbps with a minimum guarantee of 60.8 Mbps however the line appears to currently be rate limited to 55.5 Mbps...

 

Is it possible to do a check on the line and maybe a DLM reset.

 

Many thanks.