Line max speed
04-05-2018 8:38 PM - edited 04-05-2018 8:39 PM
Re: Line max speed
Unfortunately, I am unable to open and view the pictures from your links - for some reason our intranet does not like imgur, apologies for that.
However I can provide you with your estimated speeds range and current sync rate!
Our suppliers have stated that your Downstream Handback Threshold is between 35 - 48.9Mbps as seen here;
Downstream Line Rate(Mbps)
Upstream Line Rate(Mbps)
Downstream Handback Threshold(Mbps)
WBC FTTC Availability Date
WBC SOGEA Availability Date
Left in Jumper
|VDSL Range A (Clean)||78.7||55.8||20||19||48.9||Available||Available||--|
|VDSL Range B (Impacted)||67.6||40||20||13.4||35||Available||Available||--|
Despite this, I can see that your router is syncing at 57.2Mbps, so over and above that threshold.
|Test Outcome Code||GTC_FTTC_SERVICE_0000|
|Description||GEA service test completed and no fault found .|
|Main Fault Location||OK|
|Sync Status||In Sync|
|Downstream Speed||57.2 Mbps|
|Upstream Speed||20.0 Mbps|
|Fault Report Advised||N|
|NTE Power Status||PowerOn|
|Voice Line Test Result||Pass|
|Bridge Tap||Not Detected|
|Radio Frequency Ingress||Not Detected|
|Repetitive Electrical Impulse Noise||Not Detected|
|Cross Talk||Not Detected|
|Estimated Line Length In Metres||448.9|
|Upstream Rate Assessment||Very Good|
|Downstream Rate Assessment||Low|
|Interference Pattern||Regular Interference Observed Daily|
|Service Impact||No Impact Observed|
|Interference Duration Longest Occurrence||From 06:30 to 20:15|
|Interference Location||Customer Premise|
|Home Wiring Problem||Not Detected|
|Downstream Policing Discard Rate||0.0|
|Customer Traffic Level||Upstream and Downstream Traffic Detected|
|Profile Name||0.128M-80M Downstream, Interleaving Low - 0.128M-20M Upstream, Error Protection Off|
I hope this helps.
Let us know if we can do anything else for you.
Plusnet Help Team
Re: Line max speed
07-05-2018 7:21 PM - edited 07-05-2018 7:27 PM
Thanks for your reply @MasterOfReality, the two image links were the BT Wholesale checker and router stats.
As seen on your image, my speeds are within the low downstream line rate of 40-55.8Mbps, do you know how I can get to the higher band of 67.6-78.7Mbps? As the router shows the maximum data rate is 21942 up / 68293 down.
Also, my noise margin is 6.3 / 6.3 but I read online that BT has rolled out the changes to 3dB?