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Line keeps disconnecting

ruebe70
Newbie
Posts: 5
Registered: ‎23-06-2015

Line keeps disconnecting

Hello,
unfortunately my fttc line keeps disconnecting. Sometimes it disconnects every 2-5 minutes, reconnecting takes up to 10 minutes. The line is pretty much unusable this way. Is there a chance this is ever going to improve?
Thanks
Stefan
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,644
Thanks: 262
Fixes: 76
Registered: ‎27-04-2007

Re: Line keeps disconnecting

Quote
Is there a chance this is ever going to improve?

Definitely. I can say that with confidence as diagnostic checks I've just made do show a fault.
Please report this with us formally over at http://faults.plus.net and we'll get you sorted.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team