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Line Profile Update Request

evilshubunkin
Dabbler
Posts: 18
Registered: ‎18-12-2014

Line Profile Update Request

Afternoon
Can someone at Plusnet manually update my line profile please - DLM removed interleaving on Monday morning and I've since disconnected and reconnected PPP session a couple of times.  BTW profile is updated and showing 65Mbps compared to Plusnet's 57Mbps.
Thanks
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,984
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: Line Profile Update Request

I've updated the profile for you now.
If you log into your router and disconnect then reconnect your speeds should pick up.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
evilshubunkin
Dabbler
Posts: 18
Registered: ‎18-12-2014

Re: Line Profile Update Request

Back to normal speeds.
Thanks for your quick response.