Line Fault fixed, both u/l & d/l are worse than before the fault occured.
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- Re: Line Fault fixed, both u/l & d/l are worse tha...
Line Fault fixed, both u/l & d/l are worse than before the fault occured.
17-08-2016 10:30 PM - edited 17-08-2016 10:47 PM
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Not sure whether DLM hasn't been reset? or there is an underlying issue as a result of being attached to a spare pair.
According to BT Broadband Availability checker I should get between 64.1 & 80mbps
Before the fault happened I got 70mbps with the new static IP & 65 on the dynamic ones I now am getting 38-40mbps - something could still be wrong
Download speedachieved during the test was - 43.9 Mbps
For your connection, the acceptable range of speedsis 40 Mbps-45.4 Mbps .
Additional Information:
IP Profile for your line is - 45.4 Mbps
Upload speed achieved during the test was - 14.84Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: Line Fault fixed, both u/l & d/l are worse than before the fault occured.
17-08-2016 11:33 PM
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You probably have to give it 24-48 hours and possibly reboot your router(s), before the speed returns to normal. If it doesn't contact Plusnet support.
Re: Line Fault fixed, both u/l & d/l are worse than before the fault occured.
18-08-2016 3:53 PM
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I believe this is already being discussed here: https://community.plus.net/t5/Phone/Ticket-130501872/m-p/1358875#M21752
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