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Line Crackling

jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Line Crackling

I just noticed today when i was on the phone & had to hold i can hear crackling on the line,what can i do here. Huh
https://www.flickr.com/photos/james_bingham/
23 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
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Registered: ‎15-06-2007

Re: Line Crackling

jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Line Crackling

Cheers for that. Smiley
https://www.flickr.com/photos/james_bingham/
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Line Crackling

Ah,i don,t have a corded phone to try. Sad
https://www.flickr.com/photos/james_bingham/
Joshc
Grafter
Posts: 167
Registered: ‎23-12-2014

Re: Line Crackling

As Oldjim suggested,
Raise a fault and we will look into it!
Smiley
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Line Crackling

Ok will do. Smiley
https://www.flickr.com/photos/james_bingham/
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Line Crackling

I have done so & also stated that i don,t have a corded phone to try.
https://www.flickr.com/photos/james_bingham/
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
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Registered: ‎24-07-2014

Re: Line Crackling

I've run a line test for you but I haven't been able to any fault. This doesn't mean that there isn't a fault, but I'd want you to do full diagnostics before we take it further just to rule them out. Is it possible you could borrow a corded phone for testing?
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Line Crackling

None of my neighbours have a corded phone either,not many people have nowadays,i will just leave it there i think & just put up with it for the time being. Roll eyes
https://www.flickr.com/photos/james_bingham/
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: Line Crackling

It can cause broadband problems so it is worth investigating, and we will do this for you. I just don't want to risk you being billed were it to turn out to be your base unit/handset.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Line Crackling

No problem,i will just leave it there.
https://www.flickr.com/photos/james_bingham/
catelliott
Grafter
Posts: 242
Registered: ‎05-02-2015

Re: Line Crackling

Let us know if you do need it raising further Smiley
deathtrap
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Posts: 1,063
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Registered: ‎23-04-2013

Re: Line Crackling

Cheap corded phones can be bought from argos ,tesco's curry's and probably more shops,for around £10  but this one is £5.99 http://www.argos.co.uk/static/Product/partNumber/5526527.htm
certainly better and putting up with a potential line fault,that won't get any better,and if it hasn't already it most probably will start to have a detrimental impact on your broadband ,as well as it being  cheaper than getting charged for the BT openreach engineer call out to your home, should it be down to  equipment on your side of the master socket, such as filters,modem/routers,sky boxes or anything that is connected to the line in your home
plus it's there for use as a backup should you get a power cut
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Line Crackling

Cheers for that i will have a little think about it. Smiley
https://www.flickr.com/photos/james_bingham/
jockwav
Rising Star
Posts: 660
Thanks: 11
Fixes: 3
Registered: ‎01-08-2011

Re: Line Crackling

Well i went to argos & bought a corded phone,guess what the line was totally silent,brilliant. Smiley
But another query i have is why even with fibre does it take sometimes 5-6 seconds for a page to load. Shocked
https://www.flickr.com/photos/james_bingham/