Line Check please
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Line Check please
Line Check please
22-04-2015 9:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have lost around 20% of my sync speed over the last few weeks. Not sure if related to G.IMP that I'm seeing banded around, but would be interested to know.
Download sync down from 38mb to 30, upload down from 9mb to 6.
Can my line be checked?
Cheers!
Pete
Re: Line Check please
23-04-2015 9:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Downstream Speed 31.0 Mbps
Upstream Speed 7.0 Mbps
Profile Name 0.128M-32.4M Downstream, Retransmission Low - 0.128M-10M Upstream, Retransmission Low
Re: Line Check please
23-04-2015 9:29 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Why Chris didn't tell you any of this rather than ask about phone line issues i don't know there has been enough posting on the these forums and else where for Plusnet to know what's going on and what to suggest, unless BTO / BTW have told them to keep quiet about it ?
Re: Line Check please
23-04-2015 9:32 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Check please
23-04-2015 9:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Check please
23-04-2015 9:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Check please
23-04-2015 9:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Check please
23-04-2015 12:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Would I be right in thinking the HH5 are basically ECI modems, so that would explain the drop in speed if G.INP has been enabled on my line?
Thanks again!
Re: Line Check please
23-04-2015 1:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Check please
24-04-2015 8:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Line Check please
24-04-2015 10:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
if the BTO modem you have is ECI then don't bother swapping it will make no difference, you could wait and see what BTO will do although as i said it maybe some time, or get a Huawei based modem at your own expense.
Even if you get a Huawei modem I'm not sure how it goes when Banding is already applied I would think that the less noise that the line would have thanks to G.INP would make DLM remove the banding at some point and start to increase the speed back up, I'm sure someone more knowledgeable in this could tell you.
Re: Line Check please
28-04-2015 6:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
PlusNet : No noise or crackles on the phone line. Sync speeds have been very stable up until the last few weeks, my line speed has been higher than that profile that I'm currently on since I joined PN. Something must be going on, how can I progress this?
Cheers!
/edit after a bit more reading I'm pretty sure this is due to the ECI based HH5 Type A in combination with the G.INP issues reported everywhere. Would be good if PN could give BT/Openreach a good hard kick about this. Stuck in limbo without an official statement weeks after it started
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page