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Line Check Please Speed Drop
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- Re: Line Check Please Speed Drop
Line Check Please Speed Drop
16-07-2015 9:59 PM
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Broadband has halved in speed in the last couple of days is usually at least 68mb and now.
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
31.6 Mb
Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
31.6 Mb
Message 1 of 4
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Re: Line Check Please Speed Drop
16-07-2015 10:03 PM
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Probably worth doing a test at http://speedtest.btwholesale.com/ and then running Further Diagnostics to get a BT profile. Post the speeds and BT profile from that test.
Message 2 of 4
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Re: Line Check Please Speed Drop
16-07-2015 10:18 PM
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Download speed achieved during the test was - 25.83 Mbps
For your connection, the acceptable range of speeds is 40 Mbps-31.78 Mbps .
Additional Information:
IP Profile for your line is - 31.78 Mbps
Have had it a year or so and has never dropped below 68mb.
On Fibre Extra.
Where it says max speed of 40mbps has always been somewhere around 70mbps.
For your connection, the acceptable range of speeds is 40 Mbps-31.78 Mbps .
Additional Information:
IP Profile for your line is - 31.78 Mbps
Have had it a year or so and has never dropped below 68mb.
On Fibre Extra.
Where it says max speed of 40mbps has always been somewhere around 70mbps.
Message 3 of 4
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Re: Line Check Please Speed Drop
17-07-2015 11:15 AM
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Our tests haven't found a fault although I can see there's been a huge drop.
If you can raise it using the link below our faults team can investigate.
https://faults.plus.net
If you can raise it using the link below our faults team can investigate.
https://faults.plus.net
Message 4 of 4
(484 Views)
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- Re: Line Check Please Speed Drop