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Legacy 40/20 Product - have I been moved properly to 55/10?

biglee1974
Grafter
Posts: 89
Registered: 04-02-2011

Legacy 40/20 Product - have I been moved properly to 55/10?

So, today is meant to be the day my legacy product was moved from 40/20 to 55/10.

 

I can confirm that my upload now sits at 10, but my rock solid 38 download is still sitting at 38 - it hasnt budged upwards at all.

 

Can somebody at plusnet confirm what speeds I am now syncing at?

2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Legacy 40/20 Product - have I been moved properly to 55/10?

It's worth having a read here: https://community.plus.net/t5/Fibre-Broadband/Is-this-a-mistake/m-p/1354217#M42812

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Moderator
Moderator
Posts: 18,113
Thanks: 2,652
Fixes: 196
Registered: 06-04-2007

Re: Legacy 40/20 Product - have I been moved properly to 55/10?

Moderator's note by Mike (Mav)

Thread locked in favour of the link above

Forum Moderator and Customer
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