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Leaving Sky for PlusNet

Plusnet Help Team
Plusnet Help Team
Posts: 13,385
Thanks: 4,123
Fixes: 665
Registered: ‎21-04-2017

Re: Leaving Sky for PlusNet

It's all dark wizardry if you ask me. Cheesy

Fingers crossed the transfer goes through without a hitch

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 Anoush Mortazavi
 Plusnet Help Team
SportyMilo
Grafter
Posts: 28
Thanks: 20
Registered: ‎30-04-2019

Re: Leaving Sky for PlusNet

Well - after a few days without broadband I now am back in the land of the living!! Sooooo good to have Fibre back I can't tell you! I've mentioned Gandalf on another thread but wanted to say thanks for all the support on here, very much appreciated to everyone who's taken the time to reply to this thread.

 

Basically the error was down to a software issues at BT where the line was still trying to connect to Sky and Plusnet and it wouldn't allow it. The engineer did mention that there are quite a few people leaving Sky at the moment and facing the same issues so if anyone reads this (as  a new customer) and has trouble connecting this may be an issue.

Plusnet Help Team
Plusnet Help Team
Posts: 972
Thanks: 152
Fixes: 38
Registered: ‎09-10-2018

Re: Leaving Sky for PlusNet

Thank you so much for the great feedback @SportyMilo.

 

I'm thrilled to hear that it's all up and running and that you were even able to get the cause from the Openreach engineer!

 

I've ensured that our manager receives word of @Gandalf's efforts as well as personally giving him a hearty pat on the back!

 

Please let us know here if you need any further assistance at all.

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 Owen P
 Plusnet Help Team
SportyMilo
Grafter
Posts: 28
Thanks: 20
Registered: ‎30-04-2019

Re: Leaving Sky for PlusNet

@OskarPapa yeah rightly so but don't hit @Gandalf on the back too hard or the Wizard may not be able to help anyone else!!!

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Plusnet Help Team
Plusnet Help Team
Posts: 972
Thanks: 152
Fixes: 38
Registered: ‎09-10-2018

Re: Leaving Sky for PlusNet

Don't worry, I don't think the Community would let me live if I injured him!

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 Owen P
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 13,385
Thanks: 4,123
Fixes: 665
Registered: ‎21-04-2017

Re: Leaving Sky for PlusNet


@SportyMilo wrote:

@OskarPapa yeah rightly so but don't hit @Gandalf on the back too hard or the Wizard may not be able to help anyone else!!!


The pat on the back came without warning, it was odd and things are now really awkward between myself and @OskarPapa It'll take many a beer to get over that. Cheesy

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team