Latency spikes + drops

[#1]

Morning guys,
Something strange going on with my line from yesterday evening through the night. Massive latency spikes last night and a couple of drops overnight, which appears to have caused DLM to drop me from 37 - 34Mbps, just had another drop and latency has shot right up too.
Can someone have a quick look at my line to see if there's anything obviously wrong? It's been stable for about 4 months now before this, no one was in last night to be downloading etc to account for the increased latency.
Thanks in advance

[#2]

Now dropped even further to 32Mbps
Fault raised under 97370291

[#3]

Any chance of an update on this? It's getting even worse

[#4]

Hi there,
I've just taken a look over the fault and can see that the report had been 'cleared' back to us as resolved, obviously this is not the case as the fault is still ongoing. I've therefore rejected this back and we'll check for further updates asap.

[#5]

Thanks Chris, I found out Openreach are digging up round the corner from me, but I believe my line goes the opposite direction so this probably isn't related, just a coincidence but thought maybe worth mentioning.

[#6]

Morning all,
Openreach came out and found no faults on the line but thought it could be the modem, so swapped it for a new one. Since then it's been way better (see graph below) I've had no drops and speed is fine, however I'm still noticing some packet loss, any ideas what could be causing it?

[#7]

Resyncing every 5-10 minutes now...

Line stats;

xdslcmd info --stats
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason:	1
Max:	Upstream rate = 7196 Kbps, Downstream rate = 42100 Kbps
Path:	0, Upstream rate = 7117 Kbps, Downstream rate = 41719 Kbps
Link Power State:	L0
Mode:			VDSL2 Annex B
VDSL2 Profile:		Profile 17a
TPS-TC:			PTM Mode
Trellis:		U:ON /D:ON
Line Status:		No Defect
Training Status:	Showtime
		Down		Up
SNR (dB):	 6.1		 6.1
Attn(dB):	 0.0		 0.0
Pwr(dBm):	 12.1		 4.3
			VDSL2 framing
			Path 0
B:		239		78
M:		1		1
T:		64		9
R:		0		16
S:		0.1831		0.3528
L:		10487		2154
D:		1		91
I:		240		95
N:		240		95
			Counters
			Path 0
OHF:		153700		30036
OHFErr:		1021		23
RS:		0		840354
RSCorr:		0		4887
RSUnCorr:	0		0
			Path 0
HEC:		15315		0
OCD:		0		0
LCD:		0		0
Total Cells:	36087499		0
Data Cells:	48072		0
Drop Cells:	0
Bit Errors:	0		0
ES:		4276		769
SES:		2939		282
UAS:		3840		3939
AS:		453
			Path 0
INP:		0.00		2.50
PER:		2.92		15.08
delay:		0.00		8.00
OR:		65.54		20.15
Bitswap:	74		12
Total time = 6 hours 30 min 43 sec
FEC:		0		0
CRC:		972019		0
ES:		4276		769
SES:		2939		282
UAS:		3840		3939
LOS:		703		182
LOF:		383		182
Latest 15 minutes time = 43 sec
FEC:		0		0
CRC:		0		0
ES:		0		0
SES:		0		0
UAS:		0		0
LOS:		0		0
LOF:		0		0
Previous 15 minutes time = 15 min 0 sec
FEC:		0		0
CRC:		6932		0
ES:		55		16
SES:		22		7
UAS:		81		81
LOS:		14		3
LOF:		6		3
Latest 1 day time = 6 hours 30 min 43 sec
FEC:		0		0
CRC:		972019		0
ES:		4276		769
SES:		2939		282
UAS:		3840		3939
LOS:		703		182
LOF:		383		182
Previous 1 day time = 0 sec
FEC:		0		0
CRC:		0		0
ES:		0		0
SES:		0		0
UAS:		0		0
LOS:		0		0
LOF:		0		0
Since Link time = 7 min 33 sec
FEC:		0		4887
CRC:		1021		23
ES:		16		7
SES:		3		3
UAS:		0		0
LOS:		0		0
LOF:		0		0
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