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Late payment paid but no Internet connection

amihutchison94
Newbie
Posts: 3
Registered: 24-12-2017

Late payment paid but no Internet connection

Right my bill was late I paid it today at 4:30pm and it said online my account is back to normal and I can go on the Internet as normal and my phone line will be back up and working with in the hour its now been 4 hours my phone was back on and working with in 10 minutes but I still have no Internet connection on my router been trying to get through to Plusnet on the phone for the last 2 hours but am still on hold haven't spoken to anyone yet does anyone know when I will be able to get my Internet connection back or have I just been ripped of by them paying them online and still no further I have had a look online and spoke to the online advisor they said it she be working and if not to phone so I phoned and am still on hold grate thank for the great costumer service
2 REPLIES
Bluejay5
Aspiring Pro
Posts: 203
Thanks: 54
Fixes: 1
Registered: 05-11-2017

Re: Late payment paid but no Internet connection

I dont no much but have you tried rebooting your modem nothing to loose

Good luck

I love hobnobs you can nibble and then take a chunk out of it
Part of life living
Moderator
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Re: Late payment paid but no Internet connection

Moderator's note:

Locked in favour of this thread as cross-posting is against the Forum Rules.

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