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Latancy

mpn39
Newbie
Posts: 1
Thanks: 1
Registered: 11-05-2016

Latancy

Hi 

Over the past months,I've had constant dropouts every time it rained. I've had engineers out many times.But the last engineer seemed to have fixed the issue.But now I've noticed a much higher ping. I just spoke to somebody on the phone and they told me, nothing can be done. Is that right ?

Thanks 

pete

 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,782
Thanks: 367
Fixes: 136
Registered: 01-01-2012

Re: Latancy

Hi Pete.

Can you advise what ping you're seeing and what servers you're pinging?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team