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Lack of communication

cronie
Newbie
Posts: 4
Registered: ‎16-11-2018

Lack of communication

Plusnet seem to struggle with communicating with customers.
Today is last day for connecting me and I have heard diddly squat since I signed up.
I had to post in here to even find out A connection date which I may add has been over month waiting and 2 weeks of no phone or internet.
Can’t get through on phones so this is next best way it seems
So I ask a plus net advisor to contact me on an email I can reply to as I am supposed to be connected by today and have heard nothing
1 REPLY 1
Plusnet Alumni (retired) Dumbledore
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: Lack of communication

Hello @cronie

 

I am deeply sorry for the lack of communication regarding your order.

 

I have looked into your query and responded via a ticket. You can view this by Clicking Here

 

Should you require any further assistance, please do get back in touch with us.

 

Best wishes.

If this post resolved your issue please click the 'This fixed my problem' button
 Wakas Hussain
 Plusnet Help Team