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Lack of communication
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Lack of communication
17-12-2018 7:54 AM
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Plusnet seem to struggle with communicating with customers.
Today is last day for connecting me and I have heard diddly squat since I signed up.
I had to post in here to even find out A connection date which I may add has been over month waiting and 2 weeks of no phone or internet.
Can’t get through on phones so this is next best way it seems
So I ask a plus net advisor to contact me on an email I can reply to as I am supposed to be connected by today and have heard nothing
Today is last day for connecting me and I have heard diddly squat since I signed up.
I had to post in here to even find out A connection date which I may add has been over month waiting and 2 weeks of no phone or internet.
Can’t get through on phones so this is next best way it seems
So I ask a plus net advisor to contact me on an email I can reply to as I am supposed to be connected by today and have heard nothing
Message 1 of 2
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1 REPLY 1
Re: Lack of communication
17-12-2018 12:10 PM
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Hello @cronie
I am deeply sorry for the lack of communication regarding your order.
I have looked into your query and responded via a ticket. You can view this by Clicking Here
Should you require any further assistance, please do get back in touch with us.
Best wishes.
Message 2 of 2
(309 Views)
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- Re: Lack of communication