Just upgraded to fibre but only getting 4mbps
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- Re: Just upgraded to fibre but only getting 4mbps
Just upgraded to fibre but only getting 4mbps
05-12-2016 5:29 PM
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Re: Just upgraded to fibre but only getting 4mbps
05-12-2016 5:57 PM
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Are you sure its been upgraded? Sometimes the email saying its been done goes out early. What date wee you advised it would be upgraded?
And how are you testing? What is your router syncing at?
Re: Just upgraded to fibre but only getting 4mbps
05-12-2016 5:59 PM
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Re: Just upgraded to fibre but only getting 4mbps
05-12-2016 6:07 PM
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Hello @Pete1987 and welcome to the forums
Apologies for the early activation email. Looking into your account I can see that your fibre order has been delayed by our suppliers due to engineer availability in your area. The work is scheduled to be completed on 13/12/2016.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Just upgraded to fibre but only getting 4mbps
05-12-2016 10:36 PM
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Re: Just upgraded to fibre but only getting 4mbps
05-12-2016 11:32 PM
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See the last paragraph in the section Communicating with Plusnet in this post.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Just upgraded to fibre but only getting 4mbps
06-12-2016 11:18 AM - edited 06-12-2016 11:20 AM
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Looks like I have another early email on this too, but same speeds as I had before ;-(
Why can't a large company like Plus get this right????
.........................proud" say Pnet.
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