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Just switched to Fibre but speeds about half that I expected

banjo21
Dabbler
Posts: 21
Registered: 16-05-2015

Just switched to Fibre but speeds about half that I expected

OK - I only switched today but I had a 20Mb ADSL on PN and the BT wholesale test suggest 40-45M down and 20 up whereas I get half that on each.
Any thoughts?

Many thanks and appeals if this is just normal.
3 REPLIES
Moderator
Moderator
Posts: 26,945
Thanks: 1,749
Fixes: 133
Registered: 14-04-2007

Re: Just switched to Fibre but speeds about half that I expected

Looks like another PN profile nudge needed.
Either give support a call or wait for CRT to spot it.

Customer and Forum Moderator.

banjo21
Dabbler
Posts: 21
Registered: 16-05-2015

Re: Just switched to Fibre but speeds about half that I expected

Thanks - I've seen support pick up such items in this forum, is it better though to just give them a call?
banjo21
Dabbler
Posts: 21
Registered: 16-05-2015

Re: Just switched to Fibre but speeds about half that I expected

Looks much better this morning. DL up to 40+. UL still around 11 but that won't kill me. This trajectory looks good Wink