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Just had my Fibre installed. Slow speeds.
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- Re: Just had my Fibre installed. Slow speeds.
Just had my Fibre installed. Slow speeds.
12-06-2015 11:37 AM
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Hi , I had the engineer visit and install my fibre this morning, when testing he was getting 30+mb down speeds yet I only seem to be getting just over 1mb when testing myself.
Any ideas ?
To add , when i go to the 'Change products' page it says i am still in the process of a product change? Should this not have been updated by now?
Thanks.
Any ideas ?
To add , when i go to the 'Change products' page it says i am still in the process of a product change? Should this not have been updated by now?
Thanks.
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Re: Just had my Fibre installed. Slow speeds.
12-06-2015 11:39 AM
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I'm guessing that Plusnet have not yet received a completion notification from BT.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Re: Just had my Fibre installed. Slow speeds.
12-06-2015 11:41 AM
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Ahh okay. Any ideas how long this normally takes?
Cheers
Cheers
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Re: Just had my Fibre installed. Slow speeds.
12-06-2015 12:11 PM
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?
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Re: Just had my Fibre installed. Slow speeds.
12-06-2015 12:25 PM
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I'm sorry I can't give a definitive answer but if one of the CRT guys spots this thread he/she could take a look at it.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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Re: Just had my Fibre installed. Slow speeds.
12-06-2015 1:56 PM
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It seems the chat service is unavailable and has been since this morning for me. Quite ridiculous.
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Re: Just had my Fibre installed. Slow speeds.
12-06-2015 3:48 PM
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- Re: Just had my Fibre installed. Slow speeds.