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Just had Fibre Installed - How long to increase linespeed?

minkey
Grafter
Posts: 386
Registered: ‎22-07-2007

Just had Fibre Installed - How long to increase linespeed?

Hi.
The fibre engineer has been today and upgraded my line. I'm syncing at 41,000 but my linespeed is still 5.2. How long does it take for PlusNet to increase my linespeed?
Thanks
Jeff

Telephone number:012
Phone exchange:BISHOPS STORTFORD
Estimated line speed:35Mb (Download speed could vary depending on line conditions.
Estimates are the maximum speeds that your phone line can support.
These speeds are dependent on the package you choose.)  - Checked on 2015-08-04 15:04:00
Current line speed:5.2 Mb
3 REPLIES
Community Veteran
Posts: 2,568
Thanks: 177
Fixes: 2
Registered: ‎27-05-2011

Re: Just had Fibre Installed - How long to increase linespeed?

1) the line speed sets off at max no 10 days learning
2) it looks like your speed has not been reset from ADSL.
Smiley
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Plusnet Help Team
Plusnet Help Team
Posts: 5,946
Thanks: 577
Fixes: 216
Registered: ‎01-01-2012

Re: Just had Fibre Installed - How long to increase linespeed?

I've updated it for you now.
If you log into your router and disconnect then reconnect you should see a increase.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
minkey
Grafter
Posts: 386
Registered: ‎22-07-2007

Re: Just had Fibre Installed - How long to increase linespeed?

Perfect. Thank you very much  Smiley