cancel
Showing results for 
Search instead for 
Did you mean: 

Joined Plusnet Fibre Extra - good 50-60mb download, but only just under 2mb upload?

savvy1
Newbie
Posts: 2
Registered: 20-08-2017

Joined Plusnet Fibre Extra - good 50-60mb download, but only just under 2mb upload?

Joined Plusnet for our new home. Chose the top package "Fibre Extra" for the up to 72mb download and 20mb upload speeds. Broadband went live Friday 18th. Got 60+mb download for the day and 20mb upload. After Friday downloads have stayed good but upload has dropped to just under 2mb! Any ideas? I thought uploads of 2mb were on the normal fibre. I'm on the 72mb Fibre Extra package.

2 REPLIES
savvy1
Newbie
Posts: 2
Registered: 20-08-2017

Re: Joined Plusnet Fibre Extra - good 50-60mb download, but only just under 2mb upload?

Screenshot of speeds since activation on Friday 18th

Plusnet Help Team
Plusnet Help Team
Posts: 5,445
Thanks: 505
Fixes: 190
Registered: 01-01-2012

Re: Joined Plusnet Fibre Extra - good 50-60mb download, but only just under 2mb upload?

Sorry to hear that.

Our tests are showing a external issue so we'll get that raised for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team