Issue connecting to remote website
Weird issue.
From a PlusNet fibre connection I cannot access website on address 27.131.104.114 (** I am aware this will give a default website error - that's fine 
as server hosts many websites/accounts. If you get that error you can see it. The issue is from one PN fibre connection it "times out" - and not only on web, but all ping packets.
Ping times out, but tracert goes out from plus.net to bt, to a .nl and then nothing - no response.
From another PlusNet connection it works fine -and also works from 3g/4g etc.
Rebooting PN router, no difference.
Factory reset of PN router (as advised by support) did work - and the site was than accessible.
But a few hours later, it stopped working again.
How can this be?! The tracert shows the packets leaving the router out to plus.net/bt and beyond.
So suggests its an interest routing issue - but how did a factory reset fix it?
And how on earth do we resolve this!?! (that server hosts company email!) - we are pulling it into gmail and can access it from there, so all is fine on that server. And it works fine from 3g/4g and another plusnet connection.
Ideas welcome!
From MY PlusNet connection which works, my tracert gives:-
Tracing route to 27.131.104.114 over a maximum of 30 hops
1 36 ms 97 ms 97 ms dsldevice.lan [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 21 ms 23 ms 20 ms be3-3106.psb-ir02.plus.net [195.166.143.140]
5 21 ms 20 ms 21 ms 195.99.125.142
6 27 ms 26 ms 21 ms peer1-et-2-1-0.telehouse.ukcore.bt.net [62.172.103.25]
7 * * * Request timed out.
8 28 ms 30 ms 27 ms ae2-9.RT.TC2.AMS.NL.retn.net [87.245.233.97]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 333 ms 332 ms 332 ms 27.131.104.114
So it connects.
from the plusnet fibre that doesn't work - It never gets the final hop - it follows the same route, but has an additional timeout at step 3/4 and after step 8 (or for them, step nine) - then just get timeouts.
Issue started yesterday - so its been 24+ hrs now.
?