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Is this slow Fibre speed normal ?

voyager98
Dabbler
Posts: 11
Registered: 24-07-2015

Is this slow Fibre speed normal ?

Ive just upgraded from ADSL to Fibre and my download speed is 11mb and upload of nearly 18mb. I used to get same speed download but only 1-2mb upload.
Why am I having the same download and faster upload. I checked my plusnet profile and says I should be getting 60mb
Any advice on what to do ?
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Is this slow Fibre speed normal ?

get onto live chat and ask for the Plusnet current line speed to be increased - see my sig for link
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Is this slow Fibre speed normal ?

It seems your connection hadn't dropped to pick up the new profile,
Try it now?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
voyager98
Dabbler
Posts: 11
Registered: 24-07-2015

Re: Is this slow Fibre speed normal ?

yay thanks for the reset. 68mil download.  16mb upload. Was on my teamspeak and split second disconnet then reconnect and checked and was sorted.
Many thanks