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Is there an issue currently?
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Is there an issue currently?
21-10-2015 5:41 PM
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I've lost all internet (using my phone for this) and the support line is stating that there is a 30 minute wait, so I thought I'd simply ask in here.
Are we having issues currently? I noted planned BT work with loss of connection during the maintenance windows in the status pages but it didn't define the window?
Are we having issues currently? I noted planned BT work with loss of connection during the maintenance windows in the status pages but it didn't define the window?
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Re: Is there an issue currently?
21-10-2015 5:49 PM
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There's no widespread issue that I'm aware of. I'm just testing your line now to see if there's anything obvious.
If you meant the BT maintenance, it's between Midnight and 6am.
If you meant the BT maintenance, it's between Midnight and 6am.
Quote What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 7
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Re: Is there an issue currently?
21-10-2015 5:51 PM
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Thanks.
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Re: Is there an issue currently?
21-10-2015 5:52 PM
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There should not be any planned maintenance at this time of day.
This is from the service status site:
How long will it take?
Up to six hours each time.
What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.
21st
Malvern, Dundee Fairmuir, Poulton-le-Fylde, Ross-on-Wye, Rotherham Clifton, Pudsey, Scunthorpe Churchland, Redruth, Ringwood, Rochdale, Royston, Rugby, Rushden, Dundee, Glasgow, Newcastle-upon-Tyne, Shrewsbury
Ooops, too slow
This is from the service status site:
How long will it take?
Up to six hours each time.
What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.
21st
Malvern, Dundee Fairmuir, Poulton-le-Fylde, Ross-on-Wye, Rotherham Clifton, Pudsey, Scunthorpe Churchland, Redruth, Ringwood, Rochdale, Royston, Rugby, Rushden, Dundee, Glasgow, Newcastle-upon-Tyne, Shrewsbury
Ooops, too slow
Message 4 of 7
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Re: Is there an issue currently?
21-10-2015 5:52 PM
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Scrap what I just said, there is an issue in your area:
This circuit is affected by MSO (Major Service Outage). The Incident detail is as follows- Incident ID: IMT49183/15 Start Date: 21/10/2015 15:10:00 Estimated Completion Date: 21/10/2015 19:10:00.
This circuit is affected by MSO (Major Service Outage). The Incident detail is as follows- Incident ID: IMT49183/15 Start Date: 21/10/2015 15:10:00 Estimated Completion Date: 21/10/2015 19:10:00.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Re: Is there an issue currently?
21-10-2015 5:55 PM
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OK thanks. Best I read a book then eh.
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Re: Is there an issue currently?
21-10-2015 6:26 PM
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Back up, thanks for the assistance.
Message 7 of 7
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