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Is the BT fibre installer talking ***?

mfreshmfresh
Newbie
Posts: 4
Registered: 20-08-2009

Is the BT fibre installer talking ***?

Got fibre installed  on a 40mbps service, and am getting about 31mbps. While testing it the Openreach engineer said that if I had gone for the service capped at 80mpbs instead of the one capped at 40mbps I would be getting twice the 31pbps speed I am getting now.
This doesnt sound right to me. As I understand it the service I am on is capped at 40, but if I can ony get 31 then a service capped at 80 wouldn't run any faster, I would just be paying for a service with a higher cap that I can't acheive. I would happily pay extra for an 80 service if it really meant I would be getting double the current speed.
So was he talking **** or is he right? Any answers gratefully received....
Thanks!
7 REPLIES
Community Veteran
Posts: 6,824
Thanks: 1
Registered: 27-10-2012

Re: Is the BT fibre installer talking ***?

What are your estimates here http://www.dslchecker.bt.com/ ?
Even if you are connected at 40Mbps, you would not get the full 40Mbps and normally something around 35-8 Mbps range.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Is the BT fibre installer talking ***?

Hi mfreshmfresh.
Hope you don't mind me giving away your speeds, which I've attached to my post.
Not sure where he's getting that from. I promise you that we're not paying him commission.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
mfreshmfresh
Newbie
Posts: 4
Registered: 20-08-2009

Re: Is the BT fibre installer talking ***?

No problem publishing my figures!
So do I take it that Mr BT man is wrong, and that the max I am likely to get in any circumstances is 35.1.  Regardless of which service I took?
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Is the BT fibre installer talking ***?

That is correct, yes.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: Is the BT fibre installer talking ***?

Quote
Is the BT fibre installer talking ***?

Fluently, I'd say.  Cheesy
The cap is exactly that (a cap), what he's saying is like claiming that an electric milk float could go twice as fast on a motorway than in town ('double' the speed limit but vehicle not able to reach the lower limit).
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
mfreshmfresh
Newbie
Posts: 4
Registered: 20-08-2009

Re: Is the BT fibre installer talking ***?

Thanks y'all for the swift replies.
Looks like I am stuck on 31, which is more than double what I had before, all for about 50p more per month.  So can't complain! 
Cheers!
taras
Grafter
Posts: 226
Registered: 22-08-2008

Re: Is the BT fibre installer talking ***?

I'd love to have the speed what you have Tongue ..