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Is plusnet down?

conorr1888
Hooked
Posts: 5
Registered: ‎05-03-2021

Is plusnet down?

My broadband connection has just stopped working anyone else having the same issue?
7 REPLIES 7
jab1
Legend
Posts: 17,119
Thanks: 5,496
Fixes: 255
Registered: ‎24-02-2012

Re: Is plusnet down?

@conorr1888 Highly unlikely to be a major issue, otherwise yo would see lots of posts along the same lines. 😉

When you say 'it's stopped working' what exactly do you mean?

John
stevenh78
Newbie
Posts: 2
Registered: ‎11-10-2021

Re: Is plusnet down?

Yeh mines went down before 7pm still waiting for it to get fixed, logged a ticket says problem not to do with my bit so engineer need to check.

 

 

jab1
Legend
Posts: 17,119
Thanks: 5,496
Fixes: 255
Registered: ‎24-02-2012

Re: Is plusnet down?

@stevenh78 Not necessarily the same issue though - PN have a lot of customers all over the country, and faults can develop anywhere.

John
conorr1888
Hooked
Posts: 5
Registered: ‎05-03-2021

Re: Is plusnet down?

Hi there, well I was playing my playstation and the Internet disconnected and has been disconnected for over 2 hours
conorr1888
Hooked
Posts: 5
Registered: ‎05-03-2021

Re: Is plusnet down?

Mine went down roughly the same time as you
jab1
Legend
Posts: 17,119
Thanks: 5,496
Fixes: 255
Registered: ‎24-02-2012

Re: Is plusnet down?

@conorr1888 'Went down' - in what way? What colour lights are on your Hub?  Are you back up?

 

John
stevenh78
Newbie
Posts: 2
Registered: ‎11-10-2021

Re: Is plusnet down?

They resolved the issue around midnight and was able to connect again.

May have been authentication server or backbone issue as DSL had been up but just timing out when it was trying to get the internet link.