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Is my upload being restricted for some reason ?

FIXED
danludlow
Rising Star
Posts: 387
Thanks: 22
Fixes: 1
Registered: 03-12-2014

Is my upload being restricted for some reason ?

I moved from a 40/20 Unlimted service to 80/20 Extra last month. Both were giving me about 13Mbps UP (Ookla Speedtest), it dropped to 11Mbps about 10 days ago, now hovers around 10Mbps. Downlink Speed is a steady 47Mbps at the PC, 48Mbps or so at the socket.

According to distance from Cabinet I'm faster than I ought to be Down and I wouldn't want to change a thing, but the various changes of speed or ratio between Up and Down puzzle me. Broadband is an odd thing, unlike electricity or even water, it is not a predictable service. I guess in the end it's radio waves. Sometimes you can't receive close signals when a distant one comes in quite strongly.

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,078
Thanks: 786
Fixes: 171
Registered: 25-03-2015

Re: Is my upload being restricted for some reason ?

Fix

Doesn't look like we're restricting you.

 

Currently in sync at 51Mbps Down and 11.4Mbps Up.

Comparing this to the estimates for your line, it seems fine.

 

 

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0001
Description GEA service test completed and no fault found but unable to check for customer equipment connected to modem.
Main Fault Location OK
Sync Status In Sync
Downstream Speed 51.0 Mbps
Upstream Speed 11.4 Mbps

 

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Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

WBC FTTC Availability Date

WBC SOGEA Availability Date

Left in Jumper

  High Low High Low        
VDSL Range A (Clean) 56 43 11.3 7.5 -- Available -- --
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
danludlow
Rising Star
Posts: 387
Thanks: 22
Fixes: 1
Registered: 03-12-2014

Re: Is my upload being restricted for some reason ?

Thanks HarryB, I was curious, it seemed to fit the new BT 50/10 service. I'm very happy with the current service, hoping that it endures! ^-)