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Is fibre now available?

FIXED
scott488
Hooked
Posts: 8
Registered: 29-06-2016

Is fibre now available?

I have recently moved and ordered a fibre connection which was accepted. Just before our move we were then told fibre wasn't available at our new home. 

How do I find out when fibre becomes available and do I have to place the order or is it done automatically since that is the service I requested? 

2 REPLIES
SpendLessTime
Aspiring Hero
Posts: 2,450
Thanks: 627
Fixes: 56
Registered: 21-09-2009

Re: Is fibre now available?

Check here daily entering only your phone number http://www.dslchecker.bt.com/

And when it says it is available, try and order again.

Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Is fibre now available?

Fix

As @SpendLessTime the DSL checker is your best bet.

You can also check here to see a more detailed breakdown https://www.homeandwork.openreach.co.uk/when-can-i-get-fibre.aspx

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team