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Irregular internet dropping out

Posts: 1
Thanks: 1
Registered: ‎13-10-2020

Irregular internet dropping out

I'm having issues with the internet dropping out, the red light will start flashing for a minute then back to blue and everything fine. But this is happening a few times a week sometimes a few times an evening and looking at all the posts I'm wondering if I made a bad choice with plusnet!!
Seasoned Pro
Posts: 568
Thanks: 112
Fixes: 23
Registered: ‎28-09-2020

Re: Irregular internet dropping out

There are various causes for broadband connection dropping which may be caused by internal wiring or the infrastructure outside.

Is your router plugged into the master telephone socket? Try using the test socket:

If there’s still an issue try reporting a fault by going to

This will create a fault ticket and get you into the queue for Plusnet to investigate further.