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Internet sucking

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Inigma81
Newbie
Posts: 3
Registered: ‎14-03-2019

Internet sucking

Hello I keep losing Internet at home, it has been 24 hours and we've tried resetting the WiFi box multiple times. Anyone able to help please?
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 55
Thanks: 2
Fixes: 2
Registered: ‎23-12-2019

Re: Internet sucking

Hi @Inigma81

 

I am sorry to hear about the problems with your broadband.

 

I can see that you've been in contact with our Technical Support teams who have raised a ticket on your account, as we require further checks to be completed to progress with investigations. You can view and respond to the ticket here.

 

Should you have any further questions, please let us know!

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Katie C
 Plusnet Help Team