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Internet not working and no phone lines are active

NorthEasterner
Aspiring Pro
Posts: 1,867
Thanks: 51
Fixes: 3
Registered: 25-09-2012

Internet not working and no phone lines are active

I woke up this morning and finding my phone wasn't connecting to many web pages and nor were my emails. I did the usual rebooting my hub 5 and etc.
Still not working and so rang Plusnet on 0800 432 0200 and line cut out with a automated message saying the number I'm calling has been discontinued or something like that.
Quite annoyed by this as I don't have a accessible Internet connection and no one at Plusnet can help. Also using up my mobile data just go sort this out.
No Twitter updates from either accounts which is shocking!
Lack of communication  Angry
NE
Ex Plusnet Fibre customer. BT Infinity Customer using a BT Smart Hub. If you wish to say thanks, please click the thumbs up Thumbs Up
2 REPLIES
skydemon
Grafter
Posts: 77
Registered: 10-09-2013

Re: Internet not working and no phone lines are active

No internet here either Sudbury/Suffolk
Moderator
Moderator
Posts: 18,520
Thanks: 1,814
Fixes: 223
Registered: 11-01-2008

Re: Internet not working and no phone lines are active

Moderators Note.
locked in favour of https://community.plus.net/forum/index.php/topic,143619.0/topicseen.html

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'