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Internet not working and no phone lines are active

NorthEasterner
Aspiring Pro
Posts: 1,873
Thanks: 64
Fixes: 3
Registered: ‎25-09-2012

Internet not working and no phone lines are active

I woke up this morning and finding my phone wasn't connecting to many web pages and nor were my emails. I did the usual rebooting my hub 5 and etc.
Still not working and so rang Plusnet on 0800 432 0200 and line cut out with a automated message saying the number I'm calling has been discontinued or something like that.
Quite annoyed by this as I don't have a accessible Internet connection and no one at Plusnet can help. Also using up my mobile data just go sort this out.
No Twitter updates from either accounts which is shocking!
Lack of communication  Angry
NE
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up Thumbs_Up
2 REPLIES 2
skydemon
Grafter
Posts: 77
Registered: ‎10-09-2013

Re: Internet not working and no phone lines are active

No internet here either Sudbury/Suffolk
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Internet not working and no phone lines are active

Moderators Note.
locked in favour of https://community.plus.net/forum/index.php/topic,143619.0/topicseen.html
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'