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Internet loss

Posts: 44
Thanks: 15
Registered: ‎03-02-2019

Internet loss

At about 1.30am today my internet dropped out for no obvious reason and hasnt come back on since any reason for this?

Tried manual dns settings to no avail.
Connects to dns but wont connect to the internet.

Can this be looked into please? thankyou
Plusnet Help Team
Plusnet Help Team
Posts: 19,716
Thanks: 6,674
Fixes: 1,102
Registered: ‎21-04-2017

Re: Internet loss

Hi Nick

Our tests aren't showing the cause for the drop overnight but it looks like you're back up and running now. I'd put it down to a service outage however if the drops get more regular I'd give the steps Here a go and report a fault to us Here.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team