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Internet loss

Nick001
Grafter
Posts: 44
Thanks: 15
Registered: ‎03-02-2019

Internet loss

At about 1.30am today my internet dropped out for no obvious reason and hasnt come back on since any reason for this?

Tried manual dns settings to no avail.
Connects to dns but wont connect to the internet.

Can this be looked into please? thankyou
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Internet loss

Hi Nick

Our tests aren't showing the cause for the drop overnight but it looks like you're back up and running now. I'd put it down to a service outage however if the drops get more regular I'd give the steps Here a go and report a fault to us Here.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet