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Internet keeps dropping

Newbie
Posts: 1
Registered: ‎14-12-2020

Internet keeps dropping

I am experiencing a lot of disconnects in internet service. The broadband will disconnect but then reconnect within a minute or so, sometimes just once but often two or three times, one after the other (as it did whilst I was trying to get to this page). I have also experienced a slowdown in speed of downloads/streaming. There are two online gamers in the house and we had no problems with this at our old address. Both PCs are connected to the router by cable.

 

Is it possible to test from your side to see if there are issues we can fix?

 

Thanks