Internet keeps dropping
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- Re: Internet keeps dropping
08-02-2018 9:20 PM
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I have had fiber broadband for over a year and the last couple of weeks the internet keeps dropping and the plusnet router goes orange each time. Any ideas what is causing this?
Fixed! Go to the fix.
09-02-2018 11:08 AM
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Re: Internet keeps dropping
09-02-2018 11:18 AM
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great thanks
Re: Internet keeps dropping
13-02-2018 3:04 PM
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Re: Internet keeps dropping
14-02-2018 9:11 AM
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thanks does not seem to be dropping anymore.
Re: Internet keeps dropping
14-02-2018 1:04 PM
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Re: Internet keeps dropping
12-03-2018 8:40 PM
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problem seems to be back again!
Re: Internet keeps dropping
13-03-2018 2:35 PM
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Hi @thejolyroger,
I'm sorry to hear that your broadband connection has started dropping again.
I've tested your line and the test is picking up an external fault. I've raised this to our suppliers for further investigation under this ticket here.
Kind regards,
Dave
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