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Internet keeps dropping every 5-10 minutes

vicalamac
Newbie
Posts: 2
Registered: 12-06-2017

Internet keeps dropping every 5-10 minutes

I've just got back from a long weekend away and have had the router turned off the whole time.  Now i'm back and turned it all back on again and the internet keeps cutting out every few minutes. The light goes from blue as it should then it turns orange with the orange B light lit up for a bit then reconnects again. Is there any reason for this?

Here is my event log;

15:54:38, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:35512-​>[52.7.84.186]:443 on ppp3)
15:54:33, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:54:33, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:43429-​>[54.173.210.47]:443 on ppp3)
15:54:27, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:54:27, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:43429-​>[54.173.210.47]:443 on ppp3)
15:54:26, 12 Jun. ( 1431.580000) CWMP: session completed successfully
15:54:26, 12 Jun. ( 1431.410000) CWMP: HTTP authentication success from https://dbtpnhdm.bt.mo
15:54:24, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:54:24, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:43429-​>[54.173.210.47]:443 on ppp3)
15:54:22, 12 Jun. ( 1427.510000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
15:54:22, 12 Jun. ( 1427.500000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
15:54:20, 12 Jun. ( 1425.820000) WAN operating mode is VDSL
15:54:20, 12 Jun. ( 1425.820000) Last WAN operating mode was VDSL
15:54:19, 12 Jun. ( 1424.590000) PPP IPCP Receive Configuration ACK
15:54:19, 12 Jun. ( 1424.570000) PPP IPCP Send Configuration Request
15:54:19, 12 Jun. ( 1424.570000) PPP IPCP Receive Configuration NAK
15:54:19, 12 Jun. ( 1424.570000) PPP IPCP Send Configuration ACK
15:54:19, 12 Jun. ( 1424.570000) PPP IPCP Receive Configuration Request
15:54:19, 12 Jun. ( 1424.560000) PPP IPCP Send Configuration Request
15:54:18, 12 Jun. ( 1423.470000) PPPoE is up -​ Down Rate=40000Kbps, Up Rate=2000Kbps; SNR Margin Down=11.2dB, Up=19.1dB
15:54:18, 12 Jun. ( 1423.460000) CHAP authentication successful
15:54:18, 12 Jun. ( 1423.340000) CHAP Receive Challenge
15:54:18, 12 Jun. ( 1423.340000) Starting CHAP authentication with peer
15:54:18, 12 Jun. ( 1423.340000) PPP LCP Receive Configuration ACK
15:54:18, 12 Jun. ( 1423.330000) PPP LCP Send Configuration Request
15:54:18, 12 Jun. ( 1423.330000) PPP LCP Receive Configuration Reject
15:54:18, 12 Jun. ( 1423.330000) PPP LCP Send Configuration ACK
15:54:18, 12 Jun. ( 1423.330000) PPP LCP Receive Configuration Request
15:54:18, 12 Jun. ( 1423.330000) PPP LCP Send Configuration Request
15:54:15, 12 Jun. ( 1420.300000) CWMP: session closed due to error: Could not resolve host
15:54:14, 12 Jun. ( 1420.290000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
15:54:14, 12 Jun. ( 1420.280000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
15:53:44, 12 Jun. ( 1390.040000) CWMP: session closed due to error: Could not resolve host
15:53:44, 12 Jun. ( 1390.010000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
15:53:44, 12 Jun. ( 1390.010000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
15:53:44, 12 Jun. ( 1389.760000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
15:53:43, 12 Jun. ( 1388.990000) PPPoE is down after 13 minutes uptime [Disconnected]
15:53:41, 12 Jun. ( 1386.990000) PPP LCP Send Termination Request [PPPoE PADT received]
15:53:36, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:53:35, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:59891-​>[52.201.53.102]:443 on ppp3)
15:53:30, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:53:29, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:59891-​>[52.201.53.102]:443 on ppp3)
15:53:27, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:53:26, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:59891-​>[52.201.53.102]:443 on ppp3)
15:52:56, 12 Jun. BLOCKED 3 more packets (because of Access control)
15:52:55, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:60719-​>[52.7.36.218]:443 on ppp3)
15:52:55, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:52:54, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:53363-​>[52.4.113.172]:443 on ppp3)
15:52:53, 12 Jun. BLOCKED 2 more packets (because of Access control)
15:52:52, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:52:51, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:55902-​>[52.204.149.86]:443 on ppp3)
15:52:49, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:52:48, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:55902-​>[52.204.149.86]:443 on ppp3)
15:52:45, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:52:44, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:50772-​>[52.44.77.209]:443 on ppp3)
15:52:42, 12 Jun. BLOCKED 1 more packets (because of Access control)
15:52:41, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:50772-​>[52.44.77.209]:443 on ppp3)
15:52:35, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:50771-​>[52.44.77.209]:443 on ppp3)
15:52:35, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:49734-​>[52.54.207.98]:443 on ppp3)
15:52:29, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:50771-​>[52.44.77.209]:443 on ppp3)
15:52:29, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:49734-​>[52.54.207.98]:443 on ppp3)
15:52:26, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:50771-​>[52.44.77.209]:443 on ppp3)
15:52:26, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:49734-​>[52.54.207.98]:443 on ppp3)
15:50:58, 12 Jun. IN: BLOCK [16] Remote administration (TCP [35.186.150.221]:45000-​>[51.9.172.38]:8080 on ppp3)
15:50:25, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:52659-​>[52.7.36.218]:443 on ppp3)
15:49:17, 12 Jun. IN: BLOCK [16] Remote administration (TCP [35.186.150.221]:34768-​>[51.9.172.38]:80 on ppp3)
15:46:25, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:52659-​>[52.7.36.218]:443 on ppp3)
15:45:26, 12 Jun. IN: BLOCK [16] Remote administration (TCP [31.210.102.114]:60000-​>[51.9.172.38]:8080 on ppp3)
15:36:23, 12 Jun. OUT: BLOCK [17] Access control (TCP [192.168.1.65]:52659-​>[52.7.36.218]:443 on ppp3)
15:40:33, 12 Jun. ( 599.190000) CWMP: session completed successfully
15:40:33, 12 Jun. ( 598.910000) CWMP: HTTP authentication success from https://dbtpnhdm.bt.mo
15:40:26, 12 Jun. ( 591.630000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
15:40:26, 12 Jun. ( 591.630000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
15:40:24, 12 Jun. ( 589.980000) WAN operating mode is VDSL
15:40:24, 12 Jun. ( 589.980000) Last WAN operating mode was VDSL
15:40:23, 12 Jun. ( 588.780000) PPP IPCP Receive Configuration ACK
15:40:23, 12 Jun. ( 588.770000) PPP IPCP Send Configuration Request
15:40:23, 12 Jun. ( 588.760000) PPP IPCP Receive Configuration NAK
15:40:23, 12 Jun. ( 588.760000) PPP IPCP Send Configuration ACK
15:40:23, 12 Jun. ( 588.760000) PPP IPCP Receive Configuration Request
15:40:23, 12 Jun. ( 588.750000) PPP IPCP Send Configuration Request
15:40:22, 12 Jun. ( 587.690000) PPPoE is up -​ Down Rate=40000Kbps, Up Rate=2000Kbps; SNR Margin Down=11.2dB, Up=19.1dB
15:40:22, 12 Jun. ( 587.680000) CHAP authentication successful
15:40:22, 12 Jun. ( 587.640000) CHAP Receive Challenge
15:40:22, 12 Jun. ( 587.640000) Starting CHAP authentication with peer
15:40:22, 12 Jun. ( 587.640000) PPP LCP Receive Configuration ACK
15:40:22, 12 Jun. ( 587.630000) PPP LCP Send Configuration Request
15:40:22, 12 Jun. ( 587.630000) PPP LCP Receive Configuration Reject
15:40:22, 12 Jun. ( 587.630000) PPP LCP Send Configuration ACK
15:40:22, 12 Jun. ( 587.630000) PPP LCP Receive Configuration Request
15:40:22, 12 Jun. ( 587.630000) PPP LCP Send Configuration Request
15:40:19, 12 Jun. ( 584.570000) CWMP: session closed due to error: Could not resolve host
15:40:19, 12 Jun. ( 584.550000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
15:40:19, 12 Jun. ( 584.550000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
15:39:49, 12 Jun. ( 554.310000) CWMP: session closed due to error: Could not resolve host
15:39:48, 12 Jun. ( 554.290000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
15:39:48, 12 Jun. ( 554.280000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
15:39:48, 12 Jun. ( 554.040000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
15:39:47, 12 Jun. ( 553.290000) PPPoE is down after 7 minutes uptime [Disconnected]
15:39:46, 12 Jun. ( 551.300000) PPP LCP Send Termination Request [PPPoE PADT received]
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Internet keeps dropping every 5-10 minutes

Sorry to hear you're having issues with your connection.

From checking your usage it appears you're affected by the issue where uploading causes your connection to drop.

I've passed the details to a colleague who will push out a fix for this/

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
vicalamac
Newbie
Posts: 2
Registered: 12-06-2017

Re: Internet keeps dropping every 5-10 minutes

You are way off unfortunately. I know that's just the standard go to "copy & paste" answer you have to put as I've read it  on pretty much every other post with this issue, but it's not the problem. 

It will drop out during downloading, streaming r doing nothing at all. It's even worse now.

Dropping nearly every 2 - 3 minutes. 

02:04:45, 13 Jun. BLOCKED 1 more packets (because of Packet invalid in connection)
02:04:43, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57324-​>[66.102.1.128]:443 on ppp3)
02:04:41, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57326-​>[66.102.1.128]:443 on ppp3)
02:04:37, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64851-​>[23.195.127.54]:80 on ppp3)
02:04:33, 13 Jun. BLOCKED 1 more packets (because of Packet invalid in connection)
02:04:31, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64849-​>[216.58.208.131]:443 on ppp3)
02:04:30, 13 Jun. BLOCKED 1 more packets (because of First packet is Invalid)
02:04:28, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64847-​>[216.58.210.45]:443 on ppp3)
02:04:28, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57326-​>[66.102.1.128]:443 on ppp3)
02:04:27, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64845-​>[216.58.204.1]:443 on ppp3)
02:04:25, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64886-​>[34.249.207.103]:443 on ppp3)
02:04:20, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57324-​>[66.102.1.128]:443 on ppp3)
02:04:16, 13 Jun. BLOCKED 1 more packets (because of Packet invalid in connection)
02:04:15, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57326-​>[66.102.1.128]:443 on ppp3)
02:04:12, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64740-​>[108.177.15.188]:5228 on ppp3)
02:04:08, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57324-​>[66.102.1.128]:443 on ppp3)
02:04:07, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57325-​>[66.102.1.128]:443 on ppp3)
02:04:02, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57326-​>[66.102.1.128]:443 on ppp3)
02:04:02, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64777-​>[74.125.206.157]:443 on ppp3)
02:03:59, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64859-​>[216.58.210.46]:443 on ppp3)
02:03:58, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57325-​>[66.102.1.128]:443 on ppp3)
02:03:56, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57324-​>[66.102.1.128]:443 on ppp3)
02:03:53, 13 Jun. ( 5444.160000) CWMP: session completed successfully
02:03:52, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64851-​>[23.195.127.54]:80 on ppp3)
02:03:52, 13 Jun. ( 5443.990000) CWMP: HTTP authentication success from https://dbtpnhdm.bt.mo
02:03:50, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.66]:57325-​>[66.102.1.128]:443 on ppp3)
02:03:50, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.66]:57326-​>[66.102.1.128]:443 on ppp3)
02:03:47, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Invalid tcp flags for current tcp state: TCP [192.168.1.68]:64849-​>[216.58.208.131]:443 on ppp3)
02:03:47, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.64]:56518-​>[104.16.54.36]:443 on ppp3)
02:03:47, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.66]:57324-​>[66.102.1.128]:443 on ppp3)
02:03:47, 13 Jun. ( 5438.170000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
02:03:47, 13 Jun. ( 5438.160000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
02:03:45, 13 Jun. ( 5436.470000) WAN operating mode is VDSL
02:03:45, 13 Jun. ( 5436.470000) Last WAN operating mode was VDSL
02:03:44, 13 Jun. ( 5435.250000) PPP IPCP Receive Configuration ACK
02:03:44, 13 Jun. ( 5435.250000) PPP IPCP Send Configuration Request
02:03:44, 13 Jun. ( 5435.250000) PPP IPCP Receive Configuration NAK
02:03:44, 13 Jun. ( 5435.240000) PPP IPCP Send Configuration ACK
02:03:44, 13 Jun. ( 5435.240000) PPP IPCP Receive Configuration Request
02:03:44, 13 Jun. ( 5435.240000) PPP IPCP Send Configuration Request
02:03:43, 13 Jun. ( 5434.160000) PPPoE is up -​ Down Rate=40000Kbps, Up Rate=2000Kbps; SNR Margin Down=11.1dB, Up=19.0dB
02:03:43, 13 Jun. ( 5434.150000) CHAP authentication successful
02:03:42, 13 Jun. ( 5434.090000) CHAP Receive Challenge
02:03:42, 13 Jun. ( 5434.090000) Starting CHAP authentication with peer
02:03:42, 13 Jun. ( 5434.090000) PPP LCP Receive Configuration ACK
02:03:42, 13 Jun. ( 5434.090000) PPP LCP Send Configuration Request
02:03:42, 13 Jun. ( 5434.090000) PPP LCP Receive Configuration Reject
02:03:42, 13 Jun. ( 5434.080000) PPP LCP Send Configuration ACK
02:03:42, 13 Jun. ( 5434.080000) PPP LCP Receive Configuration Request
02:03:42, 13 Jun. ( 5434.080000) PPP LCP Send Configuration Request
02:03:40, 13 Jun. ( 5431.190000) CWMP: session closed due to error: Could not resolve host
02:03:40, 13 Jun. ( 5431.180000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
02:03:40, 13 Jun. ( 5431.170000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
02:03:09, 13 Jun. ( 5400.930000) CWMP: session closed due to error: Could not resolve host
02:03:09, 13 Jun. ( 5400.900000) CWMP: Server URL: https://dbtpnhdm.bt.mo; Connecting as user: ACS username
02:03:09, 13 Jun. ( 5400.900000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
02:03:09, 13 Jun. ( 5400.650000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
02:03:08, 13 Jun. ( 5399.740000) PPPoE is down after 7 minutes uptime [Disconnected]
02:03:06, 13 Jun. ( 5397.740000) PPP LCP Send Termination Request [PPPoE PADT received]
02:02:56, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.69]:58213-​>[17.252.60.32]:443 on ppp3)
02:02:56, 13 Jun. BLOCKED 1 more packets (because of Packet invalid in connection)
02:02:55, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.69]:58213-​>[17.252.60.32]:443 on ppp3)
02:02:55, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.69]:58213-​>[17.252.60.32]:443 on ppp3)
02:01:15, 13 Jun. BLOCKED 1 more packets (because of Packet invalid in connection)
02:01:13, 13 Jun. IN: BLOCK [9] Packet invalid in connection (Invalid tcp flags for current tcp state: TCP [23.195.127.54]:80-​>[51.6.207.107]:64857 on ppp3)
01:59:07, 13 Jun. ( 5158.560000) Admin login successful by 192.168.1.68 on HTTP
01:59:05, 13 Jun. IN: BLOCK [9] Packet invalid in connection (Invalid tcp flags for current tcp state: TCP [23.195.139.83]:80-​>[51.6.207.107]:64755 on ppp3)
01:58:56, 13 Jun. ( 5147.760000) New GUI session from IP 192.168.1.68
01:58:49, 13 Jun. ( 5141.080000) Lease for IP 192.168.1.68 renewed by host Lenovo-​PC (MAC 30:10:b3:13:ee:f9). Lease duration: 1440 min
01:58:49, 13 Jun. ( 5141.080000) Device connected: Hostname: Lenovo-​PC IP: 192.168.1.68 MAC: 30:10:b3:13:ee:f9 Lease time: 1440 min. Link rate: 54.9 Mbps
01:58:49, 13 Jun. ( 5141.010000) Lease requested
01:58:47, 13 Jun. ath00: STA 30:10:b3:13:ee:f9 IEEE 802.11: Client associated
01:58:47, 13 Jun. ath00: STA 30:10:b3:13:ee:f9 IEEE 802.11: Client disassociated
01:57:38, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.65]:40979-​>[52.4.113.172]:443 on ppp3)
01:57:02, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57323-​>[173.194.76.128]:443 on ppp3)
01:57:23, 13 Jun. ath00: STA 30:10:b3:13:ee:f9 IEEE 802.11: Client associated
01:56:50, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57321-​>[173.194.76.128]:443 on ppp3)
01:56:42, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57323-​>[173.194.76.128]:443 on ppp3)
01:56:41, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57320-​>[173.194.76.128]:443 on ppp3)
01:56:36, 13 Jun. IN: BLOCK [16] Remote administration (ICMP type 8 code 0 172.104.94.121-​>51.6.207.107 on ppp3)
01:56:35, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57321-​>[173.194.76.128]:443 on ppp3)
01:56:27, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57320-​>[173.194.76.128]:443 on ppp3)
01:56:23, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57323-​>[173.194.76.128]:443 on ppp3)
01:56:19, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57321-​>[173.194.76.128]:443 on ppp3)
01:56:12, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57320-​>[173.194.76.128]:443 on ppp3)
01:56:04, 13 Jun. BLOCKED 1 more packets (because of Packet invalid in connection)
01:56:03, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57323-​>[173.194.76.128]:443 on ppp3)
01:56:01, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57322-​>[173.194.76.128]:443 on ppp3)
01:55:57, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57320-​>[173.194.76.128]:443 on ppp3)
01:55:52, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57322-​>[173.194.76.128]:443 on ppp3)
01:55:47, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57321-​>[173.194.76.128]:443 on ppp3)
01:55:43, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57323-​>[173.194.76.128]:443 on ppp3)
01:55:43, 13 Jun. BLOCKED 1 more packets (because of Packet invalid in connection)
01:55:42, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57322-​>[173.194.76.128]:443 on ppp3)
01:55:38, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.65]:40979-​>[52.4.113.172]:443 on ppp3)
01:55:33, 13 Jun. OUT: BLOCK [9] Packet invalid in connection (Packet not in tcp window: TCP [192.168.1.66]:57322-​>[173.194.76.128]:443 on ppp3)
01:55:32, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.66]:57321-​>[173.194.76.128]:443 on ppp3)
01:55:28, 13 Jun. OUT: BLOCK [65] First packet is Invalid (Packet not in tcp window: TCP [192.168.1.66]:57320-​>[173.194.76.128]:443 on ppp3)
01:55:25, 13 Jun. ( 4936.370000) CWMP: session completed successfully
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Internet keeps dropping every 5-10 minutes

I'm sorry you feel my answer was a copy and paste response but I don't believe I've posted the same response elsewhere.

I've attached a graph of your connection below and a table of your usage so far today to the right

image149735202879171497352089-593fc799c156b

As you can see when there was high usage this morning your connection dropped constantly.

Once the fix has been pushed out your connection will stop dropping.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team