Internet is really slow, but line stats look normal
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Internet is really slow, but line stats look n...
Internet is really slow, but line stats look normal
16-09-2017 4:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It started last night and has continued today. Websites can take almost a full minute to load, video streams get stuck halfway, online games are like playing in stop-motion.
The line stats all look normal though. Nor can I find any faults in the area.
6. Data rate: | 1999 / 39950 |
7. Maximum data rate: | 8094 / 55333 |
8. Noise margin: | 17.1 / 13.2 |
9. Line attenuation: | 32.1 / 21.1 |
10. Signal attenuation: | 22.0 / 19.3 |
Re: Internet is really slow, but line stats look normal
16-09-2017 5:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If its any consolation I am having what seems like the same problem. My speed test results have dropped from a normal 10Mbs download to less than 1 Mbs! Plusnet say they have no issues with Broadband according to their website but I have just tried to phone them (web chat is not available) and there is a recorded message saying they are experiencing network problems and are trying to resolve them. Tried to get through to support to confirm whether this network problem is the reason for my problem but there is at least a 30 minute wait. Another recorded message suggests going to their website and raising a problem ticket but I cant see how to do that. Dont know what to do now other than spend half an hour of my life waiting for an answer from support....
Re: Internet is really slow, but line stats look normal
16-09-2017 5:37 PM - edited 16-09-2017 5:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Clearly its a network thing, I'm getting dialup speed downloads, but my upload is normal. Hopefully this will be temporary.
Re: Internet is really slow, but line stats look normal
16-09-2017 7:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Internet is really slow, but line stats look normal
16-09-2017 7:41 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Im having the same problem its been a few days for me
Re: Internet is really slow, but line stats look normal
16-09-2017 7:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Same here in SA68; been rubbish for the past few days!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Internet is really slow, but line stats look n...