Internet dropping out
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Internet dropping out
03-12-2018 10:23 AM - edited 03-12-2018 10:36 AM
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This issue has already been reported and an engineer visited our house and found that the issue was at the exchange, we have been informed the issue has been rectified and should have no problem no. This is not the case the internet is constantly dropping out still, can this be looked into as this is causing some inconvenience?
Re: Internet dropping out
03-12-2018 5:47 PM
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Hi @colincharlotte, I am very sorry that you are still having issues. As a line testing is detecting no faults, we would require another engineer to further investigate.
I have updated the fault ticket here, please just let us know once you have replied.
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