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Internet down

Maremm32
Newbie
Posts: 2
Registered: 12-10-2016

Internet down


I came back from work yesterday evening to find my router having an orange light with the broadband light flashing red. It is plugged into the master socket and we have a dial tone. I have tried all of the suggestions on how to fix it but with no luck.
I believe we are connected to the Broomhill exchange so I'm not sure if the problem could be with a fault in the line.
I was wondering if anyone could advise?
2 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Internet down

I believe that you've managed to get back online just shy of five minutes ago? Let me know if that's not the case, but you're showing in sync.

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Maremm32
Newbie
Posts: 2
Registered: 12-10-2016

Re: Internet down

Thank you for looking into this. We were connected yesterday however the connection dropped during the night and we have lost connection. Any ideas what could be causing the problem?