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Internet down

Choochoo
Newbie
Posts: 3
Registered: 02-07-2015

Internet down

Tried phone 30 minutes wait online chat 22 customers in front of me not impressed at all.
4 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 5,056
Thanks: 445
Fixes: 161
Registered: 01-01-2012

Re: Internet down

I can see you've raised a fault online.
Our tests are showing it may be a common fault.
It's gone through to our suppliers and we'll try to get this fixed as soon as possible.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Choochoo
Newbie
Posts: 3
Registered: 02-07-2015

Re: Internet down

6 hrs still down
Plusnet Staff
Plusnet Staff
Posts: 1,834
Thanks: 3
Registered: 24-07-2014

Re: Internet down

It's with our supplier at the moment, but it won't be fixed in hours - our faults team will check on the case in due course.
 Tony
 Plusnet Support
Choochoo
Newbie
Posts: 3
Registered: 02-07-2015

Re: Internet down

After 36 hours no internet it is  back up and running.