Internet down - Phone support closed

[#1]

Hi! Not sure where to turn. My internet went down 30 minutes ago and the phone support says it's too busy to take any more calls for the day.

[#2]

Hi, any lights on the router, flashing, steady?

Can you 'see' your router at your PC, i.e. can you connect to the router even if not the Internet

What message do you see when you try to load a page?

Do you phones work?

Have you checked/substituted the ADSL filters near the phone sockets?

Good luck.