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Internet disconnected twice this morning

beagle
Dabbler
Posts: 18
Registered: ‎29-01-2013

Internet disconnected twice this morning

[Internet connected] IP address: 87.113.223.26, Monday, February 09,2015 11:15:43
[Internet disconnected] Monday, February 09,2015 11:15:26
[Time synchronized with NTP server] Monday, February 09,2015 11:03:01
[Internet connected] IP address: 46.208.179.158, Monday, February 09,2015 10:49:36
[Internet disconnected] Monday, February 09,2015 10:49:22

I've had a problem with my router for the last few days (timeouts), but this is different.
I need to find out if it's router modem or external.
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,674
Thanks: 661
Fixes: 165
Registered: ‎05-04-2007

Re: Internet disconnected twice this morning

On Thurs, Fri, Sunday and today your line has had disconnected around the same time of day. Is there anything that happens around 11am that you can think of, either in your house or the local vicinity?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
beagle
Dabbler
Posts: 18
Registered: ‎29-01-2013

Re: Internet disconnected twice this morning

Not a thing Chris, nothing has changed in the two years we've been on fibre.
I rebooted my router Thursday, then couldn't reconnect. The router (Netgear wnr 2200)had lost all user settings. Then I hadn't spotted the timeout set to 5.
I reset that and checked all other settings and all seemed to be well, but then it disconnected again twice  this morning while I was out.
Maybe it's time to try another router. I have the one you sent me somewhere in a drawer I think.

Thanks,
Dave