Internet connection down past 5 hours!
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Internet connection down past 5 hours!
17-05-2021 7:27 PM
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Re: Internet connection down past 5 hours!
17-05-2021 7:55 PM
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@TomB1066 Welcome to the forums. Unfortunately, Plusnets system only recognises MSO's which cover Exchange areas - like in your case - Nottingham as a whole. This site:https://status.zen.co.uk/broadband/ is a little more informative.
Re: Internet connection down past 5 hours!
17-05-2021 7:56 PM
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Does the BT status checker provide any more details on the MSO fault?
Re: Internet connection down past 5 hours!
17-05-2021 8:00 PM
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Re: Internet connection down past 5 hours!
17-05-2021 8:08 PM
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Re: Internet connection down past 5 hours!
17-05-2021 8:22 PM
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@TomB1066 If BT aren't, my link won't - it is a direct link. Makes the original claim a little suspicious, especially given the length of your disconnection.
Re: Internet connection down past 5 hours!
17-05-2021 8:29 PM
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Re: Internet connection down past 5 hours!
17-05-2021 8:35 PM
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In which case, it is probably a 'mini-MSO' - although the BT site usually report those too, but at least you know it isn't just you.
Re: Internet connection down past 5 hours!
17-05-2021 8:52 PM
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Re: Internet connection down past 5 hours!
18-05-2021 10:16 AM
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Hey @TomB1066, I'm sorry to hear that you were having problems with your services yesterday. I've ran a test on the line this morning and can see that your connection is now back up and running, and appears to be working normally. Please feel free to reach out if you have any further issues at all.
-Adam - Plusnet Leeds
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