I'm new to the forum - sorry if this is a thread that has been dealt with before.
I have a plus net fibre router that has been giving me problems. It is connected via the main phone socket and with a nether orbit connected to it via ethernet. The TV and various media devices are connected via ethernet, all computers and phones are connected via wifi. We have a home office and the dropped connections are interfering with VOIP calls which is a bit of a problem. Boyfriend made an hour long phone call to Italy on my landline because he got irritated that VOIP wouldn't connect...
The router used to drop connections before - and an engineer came out from BT who assessed the line and couldn't find a fault with the line. Plusnet have a log of my dropped connections but also couldn't find a fault. I think it was something to do with using my mac air and since a software update there hasn't been a problem.
This time the dropped connections don't seem to be related to my mac. They last a few seconds and then come back up.