I reported a fault with my broadband on 24th June, I was losing my connection intermittently but could reconnect using my hub manager. It was confirmed that there was a fault with my broadband connection and it was being looked into but since then I have had no further updates and this issue has been unresolved for over a week. My broadband is not connecting at all now and this has made it impossible for me to work from home. Anyone got any ideas as it seems that Plusnet aren't really that bothered. I have checked router and wiring on my end and no faults, even tried with another router and still same issue so it's not a router issue.
Re: Intermittent Broadband
A warm welcome to the forums. First question is "Is your phone working properly / is there a dial tone?". Whilst you might not use the "phone" line it has to be working for broadband to function.