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Interleaving removal request

cheesyfluff
Newbie
Posts: 2
Registered: ‎20-12-2016

Interleaving removal request

Hi there.

I've got what appears to be a very stable line and get great speeds as I'm only 30 meters from my ftcc cabinet but still get high ping, could i be put on fastpath ie. having interleaving turned off on my line please.

 Cheers Andrew

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 9,491
Thanks: 3,062
Fixes: 480
Registered: ‎21-04-2017

Re: Interleaving removal request

Hi Andrew. We've got no manual control over interleaving for fibre lines I'm afraid.

With that said, it looks like interleaving might be off:

Profile Name 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
cheesyfluff
Newbie
Posts: 2
Registered: ‎20-12-2016

Re: Interleaving removal request

hi thanks , could you look at these numbers , do they seem correct for a 30 meter line , my pings are in the 50 to 60 range for bbc.uk, they used to be 10 to 15 ?

6. Data rate: 19999 / 79903
7. Maximum data rate: 33563 / 92245
8. Noise margin: 14.7 / 9.3
9. Line attenuation: 12.5 / 9.7
10. Signal attenuation: 12.4 / 9.7

Cheers Andrew