Interested in sighing up plusnet

[#1]

Hi I am interested in sighing up for plusnet. I am currently a sky customer.
I am interested in the "unlimited fibre extra" package and yes it's available in my area.

The question I wanted ask will plusnet have to install any cables outside my house or will plusnet run through normal phone line ?

The reason I ask is because once we sighed up for virgin media and they had install cables outside my house and virgin media runs on cable.

Will plusnet use the same cables or will plusnet install new cables outside my houses or will plusnet run through normal phone line

Thanks if anyone can help 😃

[#2]

It comes over the normal phone line.

[#3]

They use the same (BT Openreach maintained) infrastructure as Sky do, so no additional cabling to be installed.

[#4]

Thnx for the replies everyone

So where does the fibre come from then ?

[#5]

The Fibre runs from the exchange to the BT green cabinet and then from this cabinet to your home over normal telephone wires.  See this simple explanation

[#6]

i have had no internet for 6.5 days bro....make up your own mind, only been with then 3 weeks...lost one already

[#7]

Hi there,

As others have mentioned, it's fibre to the cabinet, that runs over the existing copper lines from the cabinet.

Let us know if you have any further questions.

[#8]

Your phone line will be used from local street box, I moved in Jan from sky and plusnet is far worse for customer service , in fact the worst service of any company I have had to deal with.
Nothing but problems with broadband answered with nothing but stock answers from plusnet.

[#9]

As people have said, it'll be outside your property so you don't need to do anything, doesn't matter if you're in or not and I doubt you'll notice.

Only thing I noticed when switching to fibre was the landline went down for 5-10 mins while presumably they were making the switch, but I am sure you can live with that