Incorrect profile setting
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Incorrect profile setting
27-10-2016 12:31 AM
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Hello,
I think I may be on an incorrect profile, I have unlimited fibre extra, so I am expecting to be on an 80Mbps profile, but when I run the diagnostics check it shows as a 56Mbps profile.
Download speedachieved during the test was - 54.5 Mbps
For your connection, the acceptable range of speedsis 39.33 Mbps-56.19 Mbps .
Additional Information:
IP Profile for your line is - 56.19 Mbps
Upload speed achieved during the test was - 7.77Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Thanks in advance
Re: Incorrect profile setting
27-10-2016 7:30 AM
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The fact that the downstream is over 55 and the upstream is 20 confirms you are on the correct provision - 80/20. Factors such as the distance to the cabinet are limiting the sync speed. The downstream IP Profile is set just below the sync speed.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Incorrect profile setting
27-10-2016 11:59 AM
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Hi @MARViN2003 unfortunately it looks like this is simply down to the capability of the line, judging from the estimates:
Featured Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Range(Mbps) |
WBC FTTC Availability Date |
WBC SOGEA Availability Date |
Left in Jumper |
||
---|---|---|---|---|---|---|---|---|
High | Low | High | Low | |||||
VDSL Range A (Clean) | 55 | 40 | 13.9 | 9 | -- | Available | -- | -- |
Re: Incorrect profile setting
27-10-2016 12:06 PM - edited 27-10-2016 12:06 PM
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Wow! Speed above the top estimate - your line is actually doing great!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Incorrect profile setting
27-10-2016 12:17 PM
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And the upload is lower than the bottom estimate...
Re: Incorrect profile setting
27-10-2016 12:27 PM
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Thanks for the replies. Glad it seems to be set right and it's just probably the distance to the cab.
It seems to have settled around that speed now, although I did do a speedtest last week and it was only downloadig at 5Mb/s.
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